Shipping policy

Shipping Policy

Last Updated: August 27, 2026

Thank you for shopping with PAWVORI.

We currently offer shipping to customers in the United States. Orders may be fulfilled and shipped through third-party fulfillment providers, suppliers, warehouses, and shipping carriers, including international fulfillment partners.

This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.

1. Shipping Destinations

PAWVORI currently ships to addresses within the United States.

Shipping availability may vary by product, destination, carrier restrictions, and fulfillment availability.

Certain locations or address types may not be serviceable for particular products or shipping methods.

If a shipping restriction affects your order, we may contact you to discuss the available options.

2. Order Processing

After an order is successfully placed and payment is confirmed, your order will be submitted for processing and fulfillment.

Orders are generally processed within 1–3 business days.

Processing times are estimates and may occasionally take longer because of:

  • High order volumes

  • Supplier or fulfillment delays

  • Inventory issues

  • Payment verification

  • Holidays

  • Carrier or logistics disruptions

  • Other circumstances outside PAWVORI's reasonable control

Business days generally exclude weekends and applicable public holidays.

3. Shipping Time

After an order has been processed and dispatched, estimated delivery times may vary depending on the product, fulfillment location, shipping method, destination, and carrier.

For many products, estimated U.S. delivery may be approximately 5–12 business days after dispatch.

The estimated delivery timeframe shown on the product page or at checkout should be considered the most relevant estimate for that particular order.

Delivery times are estimates and are not guaranteed delivery dates unless expressly stated otherwise.

4. Free Shipping

PAWVORI may offer free standard shipping on selected products, orders, or promotions.

When free shipping is available, the applicable shipping offer will be displayed on the product page, cart, or checkout.

Free shipping does not necessarily mean expedited shipping.

Unless otherwise stated, free shipping refers to the available standard shipping method for the applicable order.

5. Shipping Charges

Where shipping is not free, the applicable shipping charge will be displayed during checkout before you complete your purchase.

Shipping costs may vary depending on:

  • Product

  • Destination

  • Package size and weight

  • Shipping method

  • Fulfillment location

  • Carrier charges

Any applicable shipping charge shown at checkout forms part of your order total.

6. Tracking Information

When tracking information is available, PAWVORI or the applicable fulfillment/shipping provider may provide tracking information by email or through the order status page.

Tracking information may take some time to become active after an order has been dispatched.

Tracking updates are controlled by the applicable shipping carrier and may not appear immediately.

7. Multiple Products in One Order

If you purchase multiple products in the same order, your products may be fulfilled from different locations or through different fulfillment partners.

As a result:

  • Products may arrive in separate packages.

  • Products may have different tracking numbers.

  • Delivery dates may vary between items.

You will not necessarily receive every item in your order in a single package.

8. Shipping Delays

PAWVORI is not responsible for delays caused by circumstances outside our reasonable control.

These may include:

  • Carrier delays

  • Severe weather

  • Natural disasters

  • Transportation disruptions

  • Customs or regulatory processing

  • Incorrect or incomplete shipping information

  • High shipping volumes

  • Holidays

  • Supplier or fulfillment delays

  • Lost or misrouted packages

  • Other unforeseen circumstances

If your order appears significantly delayed, please contact us so we can investigate the shipment.

9. Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully verify:

  • Full name

  • Street address

  • Apartment/unit number

  • City

  • State

  • ZIP code

  • Phone number

  • Email address

If an order has not yet entered fulfillment, we may be able to update the shipping information.

Once an order has been processed or shipped, we may not be able to change the shipping address.

If a package cannot be delivered because incorrect or incomplete information was provided by the customer, additional shipping or replacement costs may apply where permitted by applicable law.

10. Undeliverable or Returned Packages

A package may be considered undeliverable if:

  • The address is incorrect or incomplete

  • The carrier cannot access the delivery location

  • The package is refused

  • The customer does not complete required delivery arrangements

  • The carrier returns the package to the sender or fulfillment facility

If a package is returned to a fulfillment facility, please contact PAWVORI.

Depending on the circumstances, additional shipping charges may apply for reshipment.

Any refund or replacement will be handled according to our Return & Refund Policy and applicable law.

11. Lost Packages

If tracking indicates that your package has been lost or the shipment has not arrived within a reasonable period after the estimated delivery timeframe, contact us at:

Email: ayanimran8680@gmail.com

Please provide your order number so that we can investigate the shipment with the applicable carrier or fulfillment partner.

If the shipment is confirmed as lost and qualifies for a refund or replacement, PAWVORI will work with you to provide an appropriate resolution in accordance with our Return & Refund Policy and applicable law.

12. Packages Marked as Delivered

If tracking information shows that your package was delivered but you cannot locate it, please:

  1. Check around your delivery location.

  2. Check with household members or neighbors.

  3. Check any delivery photographs or carrier instructions if available.

  4. Contact the applicable shipping carrier where appropriate.

  5. Contact PAWVORI if the package remains missing.

We may request additional information or documentation to investigate the situation.

A package marked as delivered does not automatically guarantee or exclude a refund or replacement. Each case will be reviewed based on the available information and applicable law.

13. Damaged Packages

If your package arrives visibly damaged, please take photographs of the package and product as soon as reasonably possible.

Contact Pawvori at:

ayanimran8680@gmail.com

Please include:

  • Order number

  • Photos of the shipping package

  • Photos of the product

  • Description of the damage

  • Video when necessary

We may use this information to investigate a shipping or fulfillment claim.

Eligible damaged-product cases will be handled according to our Return & Refund Policy.

14. Product-Specific Shipping Restrictions

Some products may have special shipping requirements or restrictions.

For example, certain products may:

  • Be unavailable for particular locations

  • Require specific shipping methods

  • Have different processing times

  • Have different delivery estimates

  • Be restricted from certain address types

If a product has a shipping restriction, the applicable information may be displayed on the product page or communicated to you before fulfillment.

15. International Fulfillment

Although PAWVORI sells to customers in the United States, some products may be fulfilled from locations outside the United States.

This means that shipping information, tracking, processing times, and carrier services may vary by product.

Third-party fulfillment partners may handle the physical processing and transportation of your order.

16. Customs and Import Charges

For products fulfilled internationally, customs, import procedures, or other governmental requirements may affect delivery.

Where applicable, customers may be responsible for charges imposed by customs authorities or other governmental agencies unless otherwise stated at checkout.

PAWVORI cannot guarantee that an order will not be subject to customs-related delays or charges where such charges legally apply.

17. Shipping Provider Changes

PAWVORI may select or change the applicable fulfillment provider, shipping carrier, or shipping method when reasonably necessary to fulfill an order.

The selected carrier may depend on product availability, destination, shipping cost, service availability, and fulfillment requirements.

Such changes will not reduce the customer's applicable rights under our policies or applicable law.

18. Order Cancellation and Shipping

If you need to cancel an order, contact us as soon as possible at:

ayanimran8680@gmail.com

We will attempt to cancel the order before it enters fulfillment or shipping.

Once an order has been processed, packed, or shipped, cancellation may no longer be possible.

In such circumstances, the order may be subject to our Return & Refund Policy.

19. Contact Us

If you have questions about shipping, delivery, tracking, or your order, please contact:

Pawvori Customer Support

Email: ayanimran8680@gmail.com

When contacting us about an order, please include your order number whenever possible.

Thank you for shopping with PAWVORI.