Terms of service

Terms of Service

Last Updated: August 27, 2026

Welcome to PAWVORI.

These Terms of Service ("Terms") govern your access to and use of the PAWVORI website, including your purchase of products through our online store.

By accessing our website, browsing our products, placing an order, or using any part of our services, you agree to be bound by these Terms, our Privacy Policy, Return & Refund Policy, and Shipping Policy.

If you do not agree with these Terms, please do not use our website or place an order.

1. About PAWVORI

PAWVORI is an online retail store offering pet products and accessories to customers.

Our online store is operated using Shopify's ecommerce platform. Shopify provides the technology and infrastructure that enables us to operate our online store and process customer transactions.

PAWVORI may use independent third-party suppliers, fulfillment providers, warehouses, and shipping carriers to process and deliver orders.

2. Eligibility

By using this website or placing an order, you represent that:

  • You are legally capable of entering into a binding agreement under applicable law; or

  • You are using the website with the involvement and permission of a parent or legal guardian where required by law.

You agree to provide accurate information when using our website or placing an order.

3. Store Information

We make reasonable efforts to ensure that information displayed on our website is accurate and up to date.

However, product descriptions, images, specifications, availability, prices, promotions, and other information may occasionally contain errors, inaccuracies, or omissions.

We reserve the right to correct errors, update information, or change product information at any time without prior notice, subject to applicable law.

4. Products

We make reasonable efforts to display product images, colors, specifications, dimensions, and other product characteristics as accurately as possible.

Actual product appearance may vary slightly due to:

  • Screen settings

  • Lighting

  • Photography

  • Manufacturing variations

  • Product batches

  • Supplier or fulfillment changes

The product received may therefore have minor differences that do not materially affect its functionality or intended use.

5. Product Availability

Product availability is not guaranteed.

Products may become unavailable due to:

  • Supplier inventory changes

  • Manufacturing changes

  • Fulfillment issues

  • Shipping restrictions

  • Discontinued products

  • Unexpected inventory shortages

If a product becomes unavailable after you place an order, we may contact you regarding an alternative resolution or issue an applicable refund.

6. Pricing

All prices displayed on our website are shown in U.S. Dollars (USD) unless otherwise stated.

We reserve the right to change product prices at any time.

A price change will not affect an order that has already been accepted and paid for, except where correction is required because of an obvious pricing or technical error.

If an obvious pricing error occurs, we may contact you before fulfilling the order and provide you with the option to confirm the correct price or cancel the order for an applicable refund.

7. Promotions and Discounts

Promotional offers, discounts, coupon codes, and special pricing may be subject to additional terms.

Unless otherwise stated:

  • Promotional offers cannot be combined with other discounts.

  • Promotional codes must be entered correctly at checkout.

  • Promotions may have expiration dates.

  • Promotions may be limited to specific products or customers.

  • PAWVORI may cancel or modify a promotion where permitted by law.

Any specific promotional terms displayed with an offer will apply to that offer.

8. Orders

Placing an order constitutes an offer to purchase the selected products.

After you place an order, you may receive an order confirmation email.

An order confirmation does not necessarily mean that PAWVORI has accepted the order for fulfillment.

We reserve the right to accept, refuse, cancel, or limit an order where permitted by applicable law.

Reasons for cancellation may include:

  • Product availability issues

  • Pricing or listing errors

  • Suspected fraudulent activity

  • Incorrect customer information

  • Shipping restrictions

  • Payment problems

  • Supplier or fulfillment issues

  • Technical errors

  • Legal or regulatory requirements

If we cancel an order after payment has been received, we will process the applicable refund.

9. Customer Information

You are responsible for providing accurate and complete information when placing an order.

This includes:

  • Full name

  • Shipping address

  • Apartment or unit number

  • City

  • State

  • ZIP code

  • Email address

  • Phone number where required

PAWVORI is not responsible for delays, failed deliveries, additional shipping costs, or other issues resulting from incorrect or incomplete information provided by the customer.

10. Payment

Payments are processed through the payment methods made available at checkout.

You authorize the applicable payment provider to charge the payment method you provide for the total amount of your order, including applicable product prices, shipping charges, taxes, and other disclosed charges.

Payment information may be processed by third-party payment providers.

PAWVORI does not intentionally store complete payment card information on its own systems when payment processing is handled by a third-party payment provider.

11. Shipping and Delivery

Orders may be fulfilled and shipped using third-party suppliers, fulfillment providers, warehouses, and shipping carriers.

Estimated delivery times are estimates and are not guaranteed unless expressly stated otherwise.

Delivery times may be affected by:

  • Carrier delays

  • Weather

  • Transportation disruptions

  • Customs processing

  • Incorrect shipping information

  • High order volumes

  • Supplier processing delays

  • Other circumstances outside PAWVORI's reasonable control

For additional information, please review our Shipping Policy.

12. Third-Party Fulfillment

PAWVORI may use third-party fulfillment partners to process customer orders.

These partners may receive information reasonably necessary to fulfill and ship an order, including:

  • Customer name

  • Shipping address

  • Phone number

  • Order information

  • Product information

Third-party fulfillment partners may operate in countries outside the United States.

PAWVORI remains responsible for providing customer support regarding purchases made through our store, subject to these Terms and applicable law.

13. Returns, Refunds, and Replacements

Returns, refunds, replacements, and exchanges are handled according to our Return & Refund Policy.

Customers should review that policy before placing an order.

Where a return is required, customers must contact PAWVORI before sending any product back.

Do not send products directly to a supplier, warehouse, or fulfillment address unless PAWVORI has specifically provided return instructions.

14. Order Cancellations

If you want to cancel an order, contact us as soon as possible.

We will attempt to cancel the order before it enters fulfillment or shipping.

Once an order has been processed, packed, or shipped, cancellation may no longer be possible.

In that situation, the order may be handled under our applicable Return & Refund Policy.

15. Prohibited Uses

You agree not to use our website or services for unlawful or unauthorized purposes.

You may not:

  • Violate any applicable law or regulation

  • Attempt to gain unauthorized access to our website or systems

  • Interfere with website security or functionality

  • Introduce malicious software or harmful code

  • Use automated systems to excessively scrape or disrupt the website

  • Attempt to obtain products or services through fraudulent means

  • Use another person's information without authorization

  • Submit false or misleading information

  • Abuse promotions, discounts, refunds, or payment systems

  • Reproduce or exploit our website content for unauthorized commercial purposes

We reserve the right to restrict or terminate access to users who violate these Terms or applicable law.

16. Intellectual Property

Unless otherwise stated, content appearing on the PAWVORI website, including:

  • Logos

  • Brand names

  • Text

  • Graphics

  • Website design

  • Product descriptions

  • Original images

  • Videos

  • Page layouts

  • Other original materials

is owned by PAWVORI or used with appropriate authorization.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit our original website content without our prior written permission, except where permitted by applicable law.

Product images, trademarks, logos, or other materials belonging to third parties remain the property of their respective owners.

17. User-Submitted Content

If you submit reviews, photographs, comments, testimonials, feedback, or other content to PAWVORI, you represent that you have the necessary rights to submit that content.

By submitting content, you grant PAWVORI a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute that content for legitimate business, marketing, promotional, or operational purposes, subject to applicable law.

You should not submit confidential, sensitive, or personal information belonging to another person.

PAWVORI reserves the right to remove user-submitted content that is unlawful, abusive, misleading, offensive, or otherwise inappropriate.

18. Product Use and Safety

Customers are responsible for reading and following applicable product instructions, warnings, labels, and safety information.

Pet products should be used appropriately and according to their intended purpose.

PAWVORI does not guarantee that a product will be suitable for every animal, household, environment, or individual situation.

Customers should use appropriate judgment and supervision when necessary.

If a product has specific safety instructions or warnings, those instructions should be followed.

19. Third-Party Links

Our website may contain links to third-party websites, services, or platforms.

These links may be provided for convenience.

PAWVORI does not control and is not responsible for the content, availability, security, or privacy practices of third-party websites.

Accessing third-party websites is at your own discretion.

20. Errors and Website Availability

We attempt to keep our website available and functioning properly, but we do not guarantee that the website will always be:

  • Available

  • Secure

  • Error-free

  • Accurate

  • Complete

  • Free from interruptions

The website may occasionally be unavailable because of maintenance, updates, technical problems, security issues, or circumstances beyond our reasonable control.

21. Disclaimer

To the maximum extent permitted by applicable law, PAWVORI provides the website and its content on an "as available" and "as is" basis.

We do not guarantee that:

  • The website will always be available

  • Product information will always be completely error-free

  • Products will meet every customer's individual expectations

  • Delivery will always occur within an estimated timeframe

  • The website will be free from technical problems

Nothing in these Terms excludes or limits any warranty, right, or remedy that cannot legally be excluded or limited under applicable law.

22. Limitation of Liability

To the maximum extent permitted by applicable law, PAWVORI will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products where such limitation is legally permitted.

PAWVORI's liability, if any, will be determined in accordance with applicable law and the circumstances of the specific claim.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

23. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless PAWVORI and its applicable owners, employees, contractors, and service providers from claims, liabilities, damages, losses, and reasonable expenses arising from:

  • Your violation of these Terms

  • Your misuse of the website

  • Your violation of applicable law

  • Your violation of third-party rights

  • Information you provide that is fraudulent or unlawful

This section does not apply to the extent that a claim results from PAWVORI's own unlawful conduct or liability that cannot legally be excluded.

24. Privacy

Your use of our website is also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, disclose, retain, and protect personal information.

By using our website, you acknowledge that you have had an opportunity to review our Privacy Policy.

25. Changes to These Terms

PAWVORI may update these Terms of Service from time to time.

Changes may be made to reflect:

  • Changes to our business

  • Changes to our products

  • Changes to our fulfillment arrangements

  • Changes to payment services

  • Changes to shipping services

  • Changes to applicable laws or regulations

  • Changes to website functionality

When we update these Terms, we will change the "Last Updated" date at the top of this page.

Your continued use of the website after updated Terms are posted may constitute acceptance of the updated Terms to the extent permitted by applicable law.

If you do not agree with updated Terms, you should stop using the website.

26. Governing Law

These Terms will be interpreted and applied according to applicable law.

Nothing in these Terms is intended to deprive consumers of mandatory consumer protection rights available to them under the laws applicable to their location.

Where applicable law provides consumers with rights that cannot legally be waived or limited by contract, those rights remain unaffected.

27. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will remain in effect.

28. Entire Agreement

These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies expressly incorporated into these Terms, constitute the terms governing your use of the PAWVORI website and purchases made through our store, except where additional terms are expressly provided for a particular product, service, promotion, or transaction.

29. Contact Us

If you have questions about these Terms, your order, our products, or our policies, please contact us:

Pawvori

Customer Support Email:
ayanimran8680@gmail.com

Website:
[YOUR ACTUAL STORE DOMAIN]

For order-related questions, please include your order number whenever possible.

Thank you for shopping with PAWVORI.